Dupe Detective

Duplicate Payment Elimination Solution

Prevent duplicate payments from posting by identifying and eliminating them in Day 1 across payment channels

The growth in image exchange, remote deposit capture, and ACH conversion has caused a dramatic increase in the volume of duplicate payments. Mobile payments and other alternative payment options also introduce new ways for duplicates to occur. Many duplicate payments are the result of processing glitches, but an increasing number of them are fraudulent presentments.

In today’s environment, where a single payment can take multiple forms and be presented for payment to different banks, the only effective solution is a Day 1 enterprise-wide duplicate detection system.

Dupe Detective^® enables you to detect and resolve duplicate payments in Day 1 from all payment systems and platforms – including image exchange, RDC, ACH, mobile payments, and traditional check systems. It provides enterprise-wide duplicate detection protection for all types of work – incoming and outgoing, on-us and transit – regardless of how or where they originate.

Realize full return on your investment in less than 6 months - The business case for the Paying Bank is simple and proven.

• Reduction in fraud losses
• Protection of your bank’s reputation and valuable customer relationships
• Avoidance of the cost of reversals and write-offs
• Compliance with regulatory guidelines
• Acceleration of return settlement

For payment processors, Dupe Detective provides the opportunity to offer a new and much needed service to their client banks. Dupe Detective, as a service will generate new fee income for payment processors.

Minimize false suspects - Dupe Detective has overcome the greatest operational issue with managing duplicate payments by minimizing false suspects. Dupe Detective provides two methods of identifying and automatically filtering return representments from further exception processing:

• Returns system interface – Dupe Detective processes updates from the Paying Bank’s outgoing returns system to track returns and representments.
• X9 Inspector – Dupe Detective automatically processes the X9 endorsement addendum records in the X9 files to identify the returned/represented status of incoming payments. This enables third-party payment providers (who do not have access to the Paying Bank’s outgoing return information) to identify and filter representments from duplicate processing. It also provides the Paying Bank an alternative to interfacing with its outgoing returns system.

Other types of false suspects are automatically eliminated from further exception processing by user-defined business rules and filters.

Expedite the decisioning of suspects - Dupe Detective’s Suspect Review enables operators to easily determine whether the suspect is truly a duplicate payment by providing the data and images of all matched payments. Multiple disposition options ensure that your operators have the flexibility to route the duplicates appropriately for resolution, according to your bank’s business policies.

Streamline your workflow with business rules – Dupe Detective empowers your staff to automatically handle duplicate payments by depositor, depositor group, account, payment channel or type, payment amount, and other key criteria. Dupe Detective provides this capability in a powerful, menu-driven business rules engine.

Integrate with legacy systems for final resolution – The Dupe Detective solution includes integration with your payment systems in order to process new payments as early as possible.

Process work for multiple banks on the same system - Dupe Detective supports multi-bank processing. With its multi-bank capability, Dupe Detective can be easily integrated into service provider solutions.