BB&T deploys CONIX's Dupe Detective to resolve duplicate payments

March 31, 2008 Datamonitor

CONIX Systems, a provider of payment processing solutions, has announced that BB&T, a financial holding company, has successfully deployed its Dupe Detective solution to prevent both double postings of payments to customer accounts and sending duplicate payments to correspondent banks.

Since deploying CONIX Systems's Dupe Detective solution, BB&T is able to detect and resolve duplicates both within and across paper check, image exchange, and ACH eCheck payments.

Key factors of the CONIX solution identified by BB&T as critical to the project's success are the ability to handle all payment sources, the ability for operators to review all duplicate suspects in Day 1 and easily compare the payments for decisioning, the integration into BB&T's current payment and back office systems for final resolution.

The Dupe Detective solution is integrated into BB&T's DSS Tripps Returns systems, enabling the bank to discern re-presentments of returned items from true duplicate payments. Dupe Detective is also integrated into BB&T's payment system for removal of the duplicate payments from further downstream processing and automated generation of any required adjustment transactions.