Bank Image Exchange Quality and Improvement Software

As image exchange activity increases, so do the number of non-conforming files and images, as well as the number of duplicate payments. The costs associated with handling these exceptions are preventing your bank from realizing the full benefits of image exchange.

ELO is the next generation gateway that will help you to minimize the costs associated with handling exceptions in an image exchange environment. The ELO gateway is an intelligent business engine that actually “cleans up” incoming and outgoing image cash letters.

By correcting exceptions in Day 1 before they enter your payment system,  rising Day 2 research and adjustments costs are minimized or eliminated altogether. Your entire workflow is expedited by avoiding inaccurate postings to customer accounts and the transmission of inaccurate cash letters to your partner banks.

Expand Your Exchange Partnerships

ELO makes adding new exchange partners simple by ensuring that:

• The exchange files you receive or send are compliant with agreed-upon standards.
• All images are of good quality, are usable, and are matched to the right transaction.
• The exchange files contain all the information required for processing the payments.
• Duplicates are identified at all levels (file, unit of work, or individual payment) and handled up front so that they never enter your payment systems.

Protect Your Customers

With ELO, exceptions are identified and handled before they affect your customers. This protects your customers from any resulting damages. This also protects your bank from any liability for those damages and preserves your bank’s relationship with its customers.

Easily Adopt New Processes with User-Defined Business Rules

A menu-driven interface places the definition of business rules under direct control of the lines of business. Since no programming skills are required, the cost associated with implementing and modifying your bank policies is minimized.

Enhance Fraud Protection

ELO enables pre-posting examination on stops, holds, signature verification, positive pay, and closed accounts. ELO makes it possible to move these processes into Day 1 for more timely and effective fraud detection and prevention.

For more information on how ELO can protect your customers from errors and fraud in their accounts, fill out the contact sheet below, then press the Submit button.