Dupe Detective™

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Duplicate Payment Elimination for Banks and Financial Institutions

Reduce the risk to your institution associated with duplicate payments.

Duplicate payments increase risk, increase cost, and jeopardize your account base.

Dupe Detective handles duplicate payments in Day 1, prior to posting and sending transit work for collection. This not only reduces your research and adjustments caseload but also ensures that your customers are never affected.

Multi-Bank Support – New in Latest Release

Our latest release of Dupe Detective provides full support for multi-bank processing. Each bank can be processed independently. Different configuration settings, such as search periods, data sources, business rules and filters, and user authorities can vary by bank. Both bank- and system-level reporting are also provided.

Cross-Channel and Cross-Platform Detection

Dupe Detective enables you to detect and resolve duplicate payments across all MICR-based payment sources, channels, and types − including POD and inclearings, onus and transit, incoming and outgoing, image exchange (X9s), remote deposit capture, lockbox, IRD, and ACH.

Workflow Integration

Dupe Detective doesn’t just identify duplicate payments; it is a complete solution that integrates with your existing payments systems for final resolution of the duplicates. This integration ensures that the integrity of your accounting processes is maintained.

By staying current with updates from your existing exception systems, such as Returns, Dupe Detective accurately identifies duplicate payments. This minimizes the number of false suspects and any missed true suspects.

Business-Rules and Filters

The lines of business are empowered to deploy different business policies for detecting and handling duplicates by depositor, depositor groups, payor account, payment channel or type, and other key criteria. When combined with tracking duplicates by source, this enables your institution to tailor its processes to the quality of the work from a particular source and the risk it presents.

User-defined filters enable you to significantly minimize the number of false suspects.

Suspect Review & Decisioning

Dupe Detective’s Suspect Review Workstation enables operators to quickly and easily determine whether the suspect is truly a duplicate or not by providing the data and images of all matched payments. The images can be accessed from multiple existing image archives in the search order that you specify.

Automated Tracking & Reporting

Full audit reporting and tracking capability is provided. All duplicates are tracked by source to facilitate management oversight, identify customer training issues, and ensure that the terms of agreements with third-party providers and customers are being met. Email notifications or alerts are generated to the appropriate personnel for situations that require immediate attention or intervention.

For more information on how Dupe Detective can eliminate risk and reduce expenses, including an ROI calculation for your bank, fill out the contact sheet below, then press the Submit button.